eCommerce Segmentation Recipes by Dynamic Yield

Audience/Segment Description Time Frame Conditions
Purchased in the Past Year Users who bought something during the past year Past year <Purchase> event is at least '1' during the past 'year'
Purchased in the Past 6 Months Users who bought something during the past 6 months 6 months <Purchase> event is at least '1' during the past '6 months'
Purchased in the Past 30 Days Users who bought something during the past 30 days 30 days <Purchase> event is at least '1' during the past '30 days'
Multiple Purchases in the Past Year Users who completed at least 2 purchases in the past year Past year <Purchase> event is at least '2' during the past 'year'
Multiple Purchases in the Past 6 Months Users who completed at least 2 purchases in the past 6 months 6 months <Purchase> event is at least '2' during the past '6 months'
Multiple Purchases in the Past 30 Days Users who completed at least 2 purchases in the past 30 days 30 days <Purchase> event is at least '2' during the past '30 days'
Purchased in Past 6 Months but Not in Past 3 Months Users who completed at least 1 purchase in the past 6 months but in the last 3 months 6 months <Purchase> event is at least '1' during the past '6 months' AND excludes <audience> with <purchase> event equals '0' in past three months
Loyal Shoppers Users who completed at least 7 purchases in the past year Past year <Purchase> event is at least '7' during the past 'year'
Frequent Buyers Users who completed at least 5 purchases in the past 6 months 6 months <Purchase> event is at least '5' during the past '6 months'
Top Monthly Buyers Users who completed at least 3 purchases in the past 30 days 30 days <Purchase> event is at least '3' during the past '30 days'
Coupon Lovers Users who completed a purchase using a coupon 30 days <Purchase> event is at least '1' during the past '30 days' AND <Coupon Usage> is at least '1'
Bought Items with 10% Discount Users who bought items with 10% discount Past year <Purchase> event is at least '1' AND <Redeemed Discount> equals '10'
Bought Items with 15% Discount Users who bought items with 15% discount Past year <Purchase> event is at least '1' AND <Redeemed Discount> equals '15'
Bought Items with 20%+ Discount Users who bought items with 20%+ discount Past year <Purchase> event is at least '1' AND <Redeemed Discount> is at least '20'
Multiple Purchases in Category Users who bought at least X items form a specific category during the past year Past year <Purchase> event is at least '1' AND <Product Purchase Category> event value equals 'xxx'
Highest Spenders in Category Highest spending users in a category with a cart value of over 15% above the average purchase value Past year <Purchase> event value is above '$X' AND <Product Purchase Category> event value equals 'xxx'
Unconverted Recommendation Engine Clickers Users who clicked on at least 2 recommended items during a single session and didn't buy Session level <Recommendation Widget> even click is at least '2' times AND <Purchase> event equals '0'
Converted Recommendation Engine Clickers Users who clicked on at least 2 recommended items during a single session and completed a purchase Session level <Recommendation Widget> even click is at least '2' times AND <Purchase> event is at least '1'
Buyers Following Chat Widget Users who initiated a chat and have completed a purchase during the same session Session level <Online Chat> event is at least '1' AND <Purchase> event is at least '1'
Buyers Following Search Activation Users who conducted a site search and complete a purchase during the same session Session level <Search> event is at least '2' AND <Purchase> event is at least '1'
Conducted Site Search But Did Not Convert Users who conducted a site search but didn't complete a purchase Session level <Search> event is at least '2' AND <Purchase> event is '0'
Big Spenders Users who completed a purchase with a value of over 15% above the average purchase value 30 days <Purchase> event value is above '$X' AND event is at least '1' time
VIP Shoppers Users whose Lifetime value exceeds X amount Lifetime <Lifetime Value> value is above '$X'
Shopping Cart Abandoners Users with items in their shopping carts from previous sessions but without any purchases 7 days <Add to Cart> event 0 AND <Purchase> event equals '0'
Product-Focused Shoppers Users who completed a purchase during a relatively short time Session level <Purchase> event is at least '1' AND <Time to Purchase> value is at most '15' minutes
Browsers Users who spend a relatively great deal of time on the site Session level <Purchase> event is '0' AND <Time of Session> value is at least '4:30'
Researchers Users who spend a lot of time exploring a specific product page Session level <Pages Per Session> is at most '3' and <Viewed Page Type> contains 'Product Pages'
Bargain Hunters Users who are on the lookout for the best available deals 6 months <Cateogry Sorting Type> is 'Price: Low to High' OR <Page Visited> is '/on-sale/' at least '5' times
One-time shoppers Single session users who completed a purchase 6 months <Purchase> event is at least '1' during the past '6 months' AND <Sessions Per User> is exactly '1'
Female Shoppers Female shoppers with past purchases Lifetime <Purchase> event is at least '1' AND <Gender> equals 'Female'
Male Shoppers Male shoppers with past purchases Lifetime <Purchase> event is at least '1' AND <Gender> equals 'Male'
Goal Oriented shoppers Users with a high purchase intention who search for a specific product Session level <Landing Page> is 'product page' OR <search> event is 'model number'
Window Shoppers Users who browse PDP's without high purchase intention Session level <Purchase> event is '0' AND <Pages Per Session> value is at least '5' AND <Viewed Page Type> is 'product pages'
Psychological Ownership Users who add items to cart with no intention of purchasing Lifetime <Purchase> event is '0' and <add to cart> event is at least '2'
Maximizers Users who browse entire product category before making a decision Session level <Pages Per Session> is at least '3' AND <Viewed Page Type> is 'category pages' AND <Event> is 'reached category end'
Satisficers The opposite of maximizers, users who purchase the first product that matches their criteria Session level <Purchase> event is at least '1' AND <Viewed Page Type> is 'product page' at most '2' times
Brand fans Users who are interested the highest-rated products Lifetime <Cateogry Sorting Type> is 'Most popular' AND event is at least '5' times
Logged-in visitors Users that have opted-in or created a user account Lifetime <Event> is 'created account'
Newsletter Registerers User that have signed up for the newsletter Lifetime <Event> is 'newsletter signup'
Email Visitors Users who arrived via email campaign Session level <Traffic source> is 'email' AND <Campaign> is 'newsletter / specific email campaign'
Local Shoppers Users who made purchase from the same location as online store Lifetime <Purchase> event is at least '1' AND <City> equals 'business's city'
Distant Shoppers Users who made a purchase from location different than location of online store Lifetime <Purchase> event is at least '1' AND <City> does not equal 'business's city'
Geo-Location Shoppers Users who make a purchase from a specific geo-location Lifetime <Purchase> event is at least '1' AND <City> equals 'customer's city'
Mobile App Shoppers Users who made a purchase from a native app Lifetime <Purchase> event is at least '2' AND <Event> equals 'mobile app purchase'
Affiliate Site Shoppers Users who arrived from an affiliate site Session level <Traffic Source> is 'stated affiliate'
Added Products to Favorites Users who added a product to their favorites Session level <Event> is 'add to favorites'
Used Specific Delivery Method Users who made a purchase using X delivery method Lifetime <Purchase> event is at least '1' AND <event name> is 'delivery service name'
Used Specific Payment Method Users who made a purchase using X payment method Lifetime <Purchase> event is at least '1' AND <event name> is 'payment service name'